Include FAQs Answer

  • Shipping charges for your order will be calculated and displayed at checkout.
  • All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
  • SKINxErin & SISTERxErin orders all ship from Nashville, TN & typically arrive within 1-3 days of leaving the warehouse (within the 48 contiguous states)