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30 DAY MONEY-BACK GUARANTEE

You deserve natural skincare that actually works. (If not, we’ll give you your money back.)


We’re confident you’ll see improvement to your skin. That’s why we offer a 30 Day Money-Back Guarantee (less shipping and handling) on all orders, even if the bottles are empty.

To initiate a return, use the live chat the the bottom of this page, or email us at skin@shopxerin.com.

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Shipping

  • Shipping charges for your order will be calculated and displayed at checkout.
  • All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
  • SKINxErin & SISTERxErin orders all ship from Nashville, TN & typically arrive within 1-3 days of leaving the warehouse (within the 48 contiguous states).

  • SHOPxErin ships internationally. Please note: The buyer is responsible for all shipping costs, tariffs, customs fees, & taxes incurred.

Returns And Exchanges

  • Exchanges are easy and complimentary, within 14 days.
  • Returns are hassle-free.
  • See conditions and procedure in our FAQs.

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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